If your washer does not agitate, check and see if the washer is plugged in or if the breaker is flipped off. Sometimes washing machines won’t agitate because the splines are stripped off or a coupler has worn out over time.

Splines connect the agitator to the drive shaft and the Coupler is used to connect the motor to the transmission. If the washer basket spins fine in one direction but won’t spin in the other direction, you may need to replace the motor. Transmission or clutch issues are generally complex problems; Please seek professional assistance as there are crank gears with connecting rods that cause the basket to agitate and this may often go unnoticed under an inexperienced eye.

Numerous things can prevent your washer from spinning correctly. Sometimes it can be an easy fix, and sometimes it can be more complicated. The washing basket may not spin correctly due to completing many loads over time, which can lead to the washing machine becoming unbalanced. This can also occur if clothes were not evenly distributed within the basket.

For the complicated fixes, you would have to open the cabinet to troubleshoot the problem correctly. For example, the lid switch is located inside the cabinet, and it is designed as a safety precaution feature to prevent your hands from entering the washer basket while it’s spinning.

A humming sound in a washer is a sign that the washer is full of water, which often means that the drain pump is lodged. The washing machine will not spin if the belt is damaged or broken. If the belt is broken, be sure to check that the pulley has not seized, as it can cause the belt to break. If you have replaced the belt but have not fixed the pulley, you might face the same recurring problem again.

Washing machine overflowing problems are often caused by a malfunctioning water-level pressure switch, water inlet valve, or the machine’s air dome tube. The water pressure switch sends a signal to shut off power to the water inlet valve when it has reached an adequate water level. If the pressure switch fails, the water inlet valve will continue to fill the washer tub with water, causing the washer to overflow.

Before replacing the pressure switch, check the air tube to the pressure switch to ensure that it is clear of debris/dirt and is not leaking. The washing machine will overflow if the inlet valve is defective. A defective inlet valve occurs if the washing machine is unplugged, but the washer continues to fill up with water without getting power.

If your washing machine won’t produce hot or cold water, it is most likely the result of broken temperature control or an issue with the inlet hose. SMS Appliances will replace the broken temperature control or inlet hose.

Accessing the system’s error log, this feature retrieves specific error codes stored in the machine’s memory. These codes serve as valuable indicators, providing technicians with precise information regarding component failures or operational irregularities. They act as a starting point for diagnostics, allowing for targeted and efficient problem-solving.