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Reviews

SMS Appliances Reviews & Ratings

Read reviews about our repair, installation and maintenance services. Our trained experts are always ready to help. To schedule your next appointment, give us a call or complete our online form.

I have been a longtime customer of SMS Appliances and have never had a bad experience with them. They have a new location that is near me that's easy to get to, and they are highly organized. The staff always comes out when I call and give me friendly, detailed advice about the appliances that I need. An online site is available where you can sign up for service or parts, which makes shopping easier. I highly recommend this company if your looking for high quality appliances at a reasonable price.

Michael L

SMS Appliances is a great company to work with. Their service is wonderful and the products they sell are top quality. The staff members at SMS Appliances always greet me with a smile, putting me at ease. They even bring my purchases to my car so that I don’t have to carry them myself!

Clifford C

Patrick did a great job! Polite and curious and got the job done fast!! Also the Saskatoon team made this all happen! Thanks to The lady in Saskatoon Who took my call and made this all happen! Very impressive

Kent R

The technician was very capable, polite and went above and beyond. He replaced a new ice maker and made it very clear on how to remove it as I had great difficulty in doing so.He then noticed that the fan was not working properly and took the back of the interior of the fridge off and we saw that it was frozen over. He then defrosted it and waited until the temperature dropped. He was very impressive,

Helen J

I have to admit, I was really nervous about using a new appliance repair store for my washer repair. However, Lana at SMS Appliance Repair was more than helpful and understanding as she explained what the problem was with my washer and that it would be fixed in a timely manner. She kept me posted every step of the way and even gave me tips on how to avoid future problems! Would definitely recommend this place if you are looking for someone who is trustworthy and reliable.

Adriana W

Great customer experience, I bought a set from SMS and so far all working great!! The appliances were clean and in a good shape!! Will recommend this place for sure!

Sharon G

This place is definitely worth checking out! We bought several appliances here over the past couple years and have been fully satisfied with every purchase. The team is super friendly and knowledgeable and they are very flexible with the delivery schedule. I will definitely continue to recommend SMS APPLIANCES to our friends and family!

Irina K

Great experience with SMS appliances company and their customer service is top notch. My old fridge just gave out suddenly and I was in desperate need of a replacement. There are tons of options, and extensive brands available. Highly recommend this company to anyone in the market for appliances. They have some really great products and deals!

Jennifer M

I am highly recommending Sms appliances. Great service and prices. I was shopping around for a fridge and a stove, found very high prices in other places. If you are looking for some good recondition appliances, this is the place for you! The lady in the front desk was very helpful and did a great deal for me and my sister in law.

Michael S

I cannot say enough good things about this business! I was looking to recondition a washer and dryer, and they have the best prices! They have an excellent selection of used appliances (they even have covers for the appliances to protect them). The staff was very nice and helpful. I highly recommend this place.

Amy C

I have been shopping at SMS Appliances for years and have always left with a great product at a price that was better than anywhere else I could find. The staff are very friendly and knowledgeable, always willing to help me find the right product for my needs. Trust me I will be back next time I need appliances.

Paul H

The appliances sold at the shop are in a price range that is very much affordable by the consumers. They sell used and refurbished appliances. The staff is really knowledgeable about their products, so you can ask questions about their product and they will give you detailed description regarding what is included with that product and how you can use it. If there’s any doubt in mind then you can also go through the reviews of different customers who have bought those products from them before which might clear up your doubts.

Lulu R

SMS Appliances has the best appliances in the market. I bought a stove, fridge and washing machine from their outlet and was happy with them until I had to do some maintenance work on my appliances. Their technicians are very knowledgeable about all types of appliances and would explain each problem in a detailed manner so that even a layman like me can understand it well enough. They have also shown me ways to maintain my appliances at home or at least stop them from breaking down again by following simple tips like cleaning the coils regularly etc.

Duane S

Sms Appliances has great deals on products with outstanding customer service. Lana and the staff at SMS are very helpful and easy to talk to, our first experience with this company was for the installation of a dishwasher and the service was excellent! I would highly recommend them for any repairs or installations you may need!

Richard W

From the sale to delivery everything went very smooth. The interior of the establishment was very neat, clean, organized. Shows the people who run the place and work there care, that alone is hard to find. We now know you also sell new appliances, we will be back when most of our reno is complete to order new appliances. What we purchased now was just to tie us over because the appliance died at an awkward moment. To everyone a big thank you. Ps the induction range is way different than what we are use to, so now is a good learning experience

Mike V

I have recently purchased a stove from SMS Appliances, and I would definitely recommend them! They have affordable prices and the lady at the office has helped me regarding my old non working stove. If you are looking for used appliances, I would suggest going here. It was a pleasure dealing with them.

Elizabeth W

I got a great stove from SMS. The staff were awesome including the deliverymen who were cheerful & professional. I had a great experience & no doubt I'll be back when I need my next appliance. Thanks again!

Vivian Z

I went into the store and bought the washer at 11:00am. By 4:00pm the same day, it was delivered and installed! They even took away my broken one for free. I was extremely impressed with the customer service both in store and upon delivery.

Serina C

Great experience from choosing an apartment sized washer/dryer to delivery and installation. The delivery guys called when they were on the way, expertly removed the existing machines , and skillfully installed the new machines. Lana in the office is a pleasure to work with. I highly recommend SMS Appliances in Saskatoon.

Ian M

Great experience! Good staff to interact with, easy to talk to. Delivery and installation was on time and efficient. Looking forward to using my "new to me" washer and dryer.

Melissa W

Just Purchased this washer and i would say the customer service which i got from this company was really awesome like the appliance , delivery was fast as i need a washer in urgent they kept me on the priority list to get the delivery done on same day which was great actually. The delivery guys were very humble, polite and professional they even offered me a free installation if i want, due to renovations at my place I wasn’t able to take advantage of it but still the prices are very good plus they offered me a 30 days warranty on this appliance and they also have weekend and daily sale prices on every other appliance at their store.

Bhavu P

Finally, a wash cycle that made my life so much easier. Lana has been fantastic to work with, she was able to demonstrate a wide array of appliances on her showroom floor and then answer any questions I had regarding the purchase of an appliance. The prices were competitive and the delivery service was superb!

Kayden G

We purchased a dryer in Saskatoon. The price was great and staff were very friendly. After a couple of weeks we had an issue with the dryer not drying. Ashton came out to the house right away to check the problem. It turned out to be our house’s clogged dryer vents, so nothing the matter with the dryer. Once our vents were cleared, the dryer has worked perfectly ever since. Great friendly service, definitely recommend!!!!

Cuyler L

We had such a amazing experience with you folks, great response time. Got everything fixed. Tech was very experienced and kind. Amazing company and service. Will defanatly recommend and use you guys again. Thanks for you help.

Christian R

Great service right from the start of me phoning and having the lady in the warehouse help me collect information on which unit to choose to the delivery with two polite men who hooked up my dryer! I will recommend them! Thank you!

Amanda R

I've been working with Lana for over a year now and she is great. No matter what I need, she's always there to help me out. She's very good at communicating with clients so I know what's going on with my delivery, or if it needs to rescheduled due to some issue they ran into during installation. I also love that if there are any issues with my appliance once it arrives Lana will work directly with the vendors and get them resolved right away.

Abby B

I have to admit, I was really nervous about using a new appliance repair store for my washer repair. However, Lana at SMS Appliance Repair was more than helpful and understanding as she explained what the problem was with my washer and that it would be fixed in a timely manner. She kept me posted every step of the way and even gave me tips on how to avoid future problems! Would definitely recommend this place if you are looking for someone who is trustworthy and reliable.

Adriana W

If you are looking for good used appliances this is the place great prices great service!

Susan P

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